How to Clear Cache on Amazon Music?

By Annie Cale

Updated on: February 19, 2025

Category: Amazon Music Tips

Amazon Music is a popular music streaming service from Amazon, offering a vast selection of genres like pop, rock, electronic, classical, and more. However, you may occasionally encounter issues like limited storage, app crashes, lag, or glitches while using the app. A quick and effective solution to these problems is clearing the app's cache. If you're not sure how to clear Amazon Music cache, don't worry – this article will take you through an in-depth look at Amazon Music cache and how to clear it on various devices.

Amazon Music generates a cache to improve the performance of the app, especially the loading speed and audio playback experience. The cache stores your most recently played content, covers, lyrics, and other relevant data. This way, the next time you play the same song, the app can read the data directly from the cache instead of having to re-download it each time, saving time and data.

✍What happens when the cache is cleared?

After clearing the cache, the app deletes these temporarily stored files, such as playback history, images, covers, and a few other files stored to speed up loading. Several changes will occur:

• Slower loading on initial launch: Some data needs to be re-downloaded.
• Playback history and personalized recommendations: Your recent playback history and recommendations may be somewhat lost until they are regenerated.
• Free up storage space: If the cache takes up a lot of storage space, clearing it can free up some memory.

CAUTION: Theoretically, clearing the cache will not delete your purchased or saved music. However, when you clear data from the Amazon Music app, the app reverts to its initial state and all stored app data is deleted, including downloaded songs, account login, etc.

This section will contain detailed steps on how to clear cache on Amazon Music on Mac, Windows, Android, and iOS devices. Find your device and get started!

🖥️ Clear cache on Amazon Music on Mac

1. Go to the Finder on your Mac.
2. Hold shift+command+g to open the "go to folder" window.
3. Enter: ~/Library/Application Support/Amazon Music/Data and delete this folder.

🖥️ Clear cache on Amazon Music on Windows

1. Open File Explorer on your PC.
2. Paste this path into the address bar: C:\Users\YourUsername\AppData\Local\Amazon Music\Data. Then right-click to delete this folder.

If you can't find the file through the above path you can find your cache file like this:

1. Open the Amazon Music app on your computer and click the menu bar > "Settings".
2. Scroll down to find "Music Management" and find the "Offline Download Location".

📱 Clear cache on Amazon Music on Android & Fire Tablets:

1. Open the Amazon Music app.
2. Tap the "Menu" icon in the upper right corner and select "Settings" from the list.
3. Scroll down to the "Storage" section. Then tap on "Clear Cache".

📱 Clear Amazon Music cache on iPhone:

Partial Cache Removal for Amazon Music

1. Open the "music.amazon.com/showDebugOptions" on the iOS browser.
2. Select "Clear Lyrics" and "Clear Image Cache" to delete the stored Amazon Music files in the cache memory.

Delete all the local data of the Amazon Music

1. Sign out of and close out the Amazon Music app.
2. Go to iPhone or iPad "Settings" > "General" > "Storage".
3. Find the Amazon Music app from the list and select "Delete App".
4. In this way, you will clear all the local data of the Amazon Music app. After that, re-download Amazon Music and log into your account and it will work fine.

From the steps above, you may have noticed that clearing the Amazon Music cache on Mac, Windows, and iOS devices comes with a downside—you risk losing your downloaded songs. When you reopen Amazon Music, you'll need to re-download the songs you've already downloaded. This can be inconvenient, especially if you have a large library. Fortunately, there's a way to keep your Amazon Music downloads permanently using NoteBurner Amazon Music Converter.

NoteBurner Amazon Music Converter is a professional tool that enables you to convert all Amazon Music songs to MP3/AAC/FLAC/WAV/AIFF/ALAC with lossless quality kept. No need to log in to your music account on a third-party app, you can still safely download your favorite Amazon Music songs for offline playback at 10X faster speed.

Features of NoteBurner Amazon Music Converter:

• Download Amazon Music songs/playlists/albums/podcasts;
• Convert Amazon songs to MP3/AAC/WAV/AIFF/FLAC/ALAC;
• Up to 10X faster speed; keep Ultra HD audio quality;
• Keep ID3 tags & lyrics after conversion;
• Highly compatible with the latest Amazon Music.