NoteBurner YouTube Music Converter FAQs

Q1. How to register NoteBurner YouTube Music Converter?

Install the latest version of NoteBurner YouTube Music Converter on your computer. Then launch NoteBurner. Directly click the "Sign In" icon (on the bottom left), and there will be a registration popup dialog, where you can copy and paste the registration email and license code as below.

Q2. What can I do if I get the message "Invalid Code" when trying to register?

1. Please make sure you are running the right program. Please download the latest version of NoteBurner through Download Center.

2. The registration entry is case-sensitive. Please make sure you do not insert any blank before or after the registration email and license code.

3. Please check if your license has expired. If so, please renew your license.

4. Should the problem persist, please contact us by e-mail at [email protected] for help.

Q3. Why am I limited to convert the first 1 minute of each audio?

The trial version limits to convert the first 1 minute of each song. To unlock the restriction, please purchase a license. If you already bought a license, please register the program to get access to the full version.

Q4. What kind of music does NoteBurner YouTube Music Converter support converting and exporting to?

NoteBurner YouTube Music Converter supports converting YouTube music, albums, playlists to MP3/AAC/WAV/FLAC/AIFF/ALAC.

Q5. How to sort out the output audios by Artist or Album?

Open NoteBurner YouTube Music Converter, click the "Settings" icon at the lower left corner, in which you can choose how you'd like the output files to be organized - "Artist/Album", "Artist", "Album", "Album/Artist" or "None". If you select "None", all the converted YouTube Music songs would be saved under the same folder.

Note: If the issue can't be fixed by the recommended solutions above, please send us the following information by e-mail at [email protected].

• What's your WindowsOS or macOS?
• Do you have YouTube Music Free account or YouTube Music Premium membership?
• What's the output format and settings you chose?
• Does the problem happen to a certain audio file or to all audio files?
• Please send us the log files of NoteBurner:


• Method 1: You can directly send us the Feedback with the logs attached.





• Method 2: You can find them by going to NoteBurner Spotify Music Converter, Menu > Open Log File, and manually send us all the log files in the pop up folder.








Haven't resolved your problem after trying above methods? Feel free to contact us via Email: support [at] noteburner.com (replace [at] as @ before sending message).