NoteBurner's philosophy is to provide the best products and service for all users. If you have any questions or suggestions, please don't hesitate to contact us. Any advice is welcome and highly appreciated.
If you meet any problems or difficulties using NoteBurner, please contact our Technical Support team via the following:
Email: support [at] noteburner.com (replace [at] as @ before sending message)
We are keeping improving our products frequently. Once you purchased our program, you can enjoy the lifetime free upgrades of the program. When there is any update, you just need to check for updates in the program or to re-download the software and upgrade it to the latest version with your registration code. If you failed to upgrade to the latest version, please feel free to contact us via: support [at] noteburner.com (replace [at] as @ before sending message).
Note: From NoteBurner iTunes DRM Audio Converter for Windows V2.1.3 (Mac V2.0.8) and later versions, NoteBurner only supports registration E-mail and code to unlock the program shortly after payment. But if you have purchased the versions before iTunes DRM Audio Converter for Windows V2.1.3 (Mac V2.0.8), the previous registration name and code are still valid. You can input the registration name to E-mail window after you upgrading iTunes DRM Audio Converter to the latest version.