After the payment is confirmed, you will receive an email with registration Email and Code shortly. Please check your inbox a while later. If you do not receive your code after several hours, please check your spam filtering in case our registration email gets marked as spam and sorted into a "Spam" folder or deleted.

Please download the program you've purchased from our Download Center.

Please try clearing the cache and switching to another download source (web player/app). For more details, please refer to the troubleshooting guide.

Please contact our support team with the order ID of the product you have purchased. Or you can directly purchase the correct product you want and then contact our support team with both of the two order IDs, and then we would immediately refund the incorrect one to you. For other refund request, please refer to refund policy.

Sorry, no. The registration code is only available on the particular program you purchased. If you purchase the Windows version and would like to activate the Mac version as well, you need to buy Mac version.

Sure, we offer a discount for batch orders. You can contact our support team to get the coupon code.

First please make sure that you have downloaded the right program. And the registration code can only be used on one device. If it’s already activated on another device, please sign out of or deactivate that device first, then try again. If the problem persists, please contact our support team for help.

If you have problem in updating the program to the latest version by clicking "Check for Updates", please directly download the latest version of the program from our Download Center.

Yes, you will get free Technical Support and free updates once you have purchased our program.

Yes, all of our programs including Spotify Music Converter, iTunes Audio Converter, Line Music Converter are compatible with the latest Windows and macOS. Please download the latest versions of them from our Download Center.

NoteBurner provides free download & trial before you purchase the registration code. The code can be used to register the program and turn the trial version to the full version. A lot of people want to know the detailed differences between a trial version and the retail version. Here we will introduce the main differences between the two versions.( Learn More )

After renewal, you'll need to activate NoteBurner again with the new license, by going to "Menu > Register > Change Account" and entering the new license.

In some reasonable case, we can give you a full refund. Please refer to our refund policy for further understanding.

In the initial interface of NoteBurner, you are ganna to choose which music port you want to download - from the music app, or from the music web player. ( Learn More )

Your NoteBurner software may not install successfully. Please refer to this solution.

Please make sure that you are using the latest version of the program. If not, please download the latest one on Download Center.

The prompt appears because NoteBurner needs the necessary permission to run certain conversion functions on newer M-series Macs. Please enter your Mac’s administrator password to authorize it.

Please feel safe that NoteBurner uses this permission only for its core conversion functions and does not access or collect any of your personal information.

This option is designed to enhance the security of your music conversion process. When "Safety Control" is checked, the program will default to converting songs at 1x original speed.

This slower conversion speed mimics normal playback behavior, which helps reduce the risk of your music account being flagged or detected by streaming platforms for unusual activity.

Launch NoteBurner Spotify Music Converter and click the Sign In icon or go to Menu > Register in the upper-right corner. In the registration window, enter your email and register code, then click Register.

1. Please make sure you are running the right program. Please download the latest version of NoteBurner through Download Center.

2. The registration entry is case-sensitive. Please make sure you do not insert any blank before or after the registration email and license code.

3. Please check if your license has expired. If so, please renew your license.

4. Should the problem persist, please contact us by e-mail at [email protected] for help.

It's the limitation of trial version. To unlock the restriction, please purchase a license. If you'd already bought a license, please register the program to get access to the full version.

Intelligent Mode is a combination of Spotify Record Mode and YouTube Download Mode, or a combination of WebPlayer Download and YouTube Download Mode. It depends on which download source you've selected previously.

Yes, you can. Before converting, please go to the output settings of NoteBurner (on the bottom left corner) and click "Output Organized", then choose the "Artist / Album / Playlist / Genre / Year / Disc Number" in the drop-down list.

If you are not satisfied with the output quality, please choose the "Recommend" output format to save the best original sound quality. Should the issue persist, please contact us by e-mail at [email protected] for help.

If you want to download the songs in full volume, we suggest you can change the setting in Spotify. The most important thing is to uncheck the" Set the same volume level for all songs" box in spotify. You can find the box through: "..." > Edit > Preferences... > SHOW ADVANCED SETTINGS.

The sound has stopped working on your Mac after using NoteBurner? No worries, you can refer to this guide to get your Mac's speakers working again: How to Make Your Mac Sound Work Again?".

For this issue, please check the post on Spotify Account Security.

Please choose to download songs from "Spotify Web Player", then go to the "Setting" window and choose "WebPlayer Download" conversion mode to convert songs at up to 40X faster speed. Learn More >>

Yes, NoteBurner supports converting Spotify songs on Android. Just install the app, log in to Spotify, and download songs in MP3 or other formats directly to your phone.

Yes. Here are two primary settings you need to get them done.

1. Please first enable Spotify Lossless on the Spotify application: Profile > Settings > Audio quality > Streaming quality > Lossless.

2. Please switch to Spotify App source on the NoteBurner program, then go to Settings, select Record Mode as the conversion mode, Recommend / FLAC as the output format. Learn More >>

NoteBurner now supports backing up and restoring your Spotify music library within a few seconds. Just check the tutorial.

Launch NoteBurner iTunes Audio Converter and click the Sign In icon or go to Menu > Register in the upper-right corner. In the registration window, enter your email and register code, then click Register.

First, please make sure that you have downloaded the right program. And The registration information is case sensitive. so please do not add blank at the beginning or the end of the word. If you are sure that you are running the right program and following the direction but still get the error message, please contact our support team for help.

Firstly, please make sure you have downloaded the music to your computer, and it can play normally in iTunes. And please make sure your computer is well authorized with the same Apple ID that you used when downloading the iTunes music.

Secondly, if you have downloaded the music to your computer, but the program still fail to read them. Please follow these steps to fix this issue. (Learn More )

It's the limitation of trial version. After you have bought a single user license, we'll send you a key/code to unlock the limitation.

Any audio files that could be played on your iTunes, could be converted by iTunes Audio Converter, including Apple Music files, iTunes music and audiobooks, music file you purchased, audio book you bought from Audible, etc.

You should quit iTunes before running iTunes Audio Converter, and you'd better don't use iTunes while converting. Any operations on iTunes while converting may affect the result.

The converted files are stored in the output folder. Go to the "History" section in the left side and find the output audio.

Please update your program to the latest version. If the problem persists, please choose the "iTunes App" source, then go to the settings window, and select "iTunes Record" mode and "AUTO" format have a try. If the output quality is still unsatisfied after such settings, please contact our support for further help.

Open NoteBurner iTunes Music Converter and click the Settings icon. Under the output settings, you can choose how to organize your converted files by Artist, Album, Playlist, Genre, Year, or Disc Number. If you don't select any options, all converted songs will be saved in the same folder.

The sound has stopped working on your Mac after using NoteBurner? No worries, you can refer to this guide to get your Mac's speakers working again: How to Make Your Mac Sound Work Again?".

Please open iTunes Preferences by clicking " Edit >> Preferences" and choose the " Playback", then select " Windows Audio Session" from the drop-down list of " Play Audio Using" and click "OK". After that, close iTunes and launch NoteBurner to convert those songs again.

There may be caches on your NoteBurner. Please click "Menu > Clear Cache" on NoteBurner, then try again.

Launch NoteBurner Amazon Music Recorder and click the Sign In icon or go to Menu > Register in the upper-right corner. In the registration window, enter your email and register code, then click Register.

1. Please make sure you are running the right program. Please download the latest version of NoteBurner through Download Center.

2. The registration entry is case-sensitive. Please make sure you do not insert any blank before or after the registration email and license code.

3. Should the problem persists, please contact us by e-mail at [email protected] for help.

It's the limitation of trial version. To unlock the restriction, please purchase a license. If you already bought a license, please register the program to get access to the full version.

NoteBurner Amazon Music Recorder supports converting Amazon Music, albums, playlists to MP3/AAC/WAV/FLAC/AIFF/ALAC.

Click the Settings icon. Under the output settings, you can choose how to organize your converted files by Artist, Album, Playlist, Genre, Year, or Disc Number. If you don't select any options, all converted songs will be saved in the same folder.

Yes. NoteBurner Amazon Music Recorder can retain up to ">Amazon Ultra HD audio quality after conversion. Please first choose Amazon Music App source first, then go to Settings, select Record Mode as conversion mode and Recommend as output format.

These mean that NoteBurner converts songs timeout or other errors. Please reopen NoteBurner, then convert the music songs again. For Failed 1201 on the macOS version of NoteBurner, please also go to uninstall the Recording Driver as below, after that please restart the NoteBurner program for a try.

Please choose to download songs from "Amazon Music Web Player", then go to the "Settings" window and choose "Intelligent Mode" conversion mode.

Launch NoteBurner Tidal Music Converter and click the Sign In icon or go to Menu > Register in the upper-right corner. In the registration window, enter your email and register code, then click Register.

1. Please make sure you are running the right program. Please download the latest version of NoteBurner through Download Center.

2. The registration entry is case-sensitive. Please make sure you do not insert any blank before or after the registration email and license code.

3. Should the problem persists, please contact us by e-mail at [email protected] for help.

The trial version limits to convert the first 1 minute of each song. To unlock the restriction, please purchase a license. If you already bought a license, please register the program to get access to the full version.

NoteBurner Tidal Music Converter supports converting Tidal music, albums, playlists, artists to MP3/AAC/WAV/FLAC/AIFF/ALAC.

Open NoteBurner Amazon Music Recorder and click the Settings icon. On the Output Organized, you can choose to organize your converted files by Artist, Album, Playlist, Genre, Year, or Disc Number.

Yes. NoteBurner Tidal Music Converter supports to retain up to Tidal HiFi & Master Quality after conversion. Please choose "AUTO" output format if needed.

Please choose to download songs from "Tidal Web Player", then go to the "Settings" window and choose "WebPlayer Download" conversion mode to convert songs at up to 10X faster speed.

Launch NoteBurner YouTube Music Converter and click the Sign In icon or go to Menu > Register in the upper-right corner. In the registration window, enter your email and register code, then click Register.

1. Please make sure you are running the right program. Please download the latest version of NoteBurner through Download Center.

2. The registration entry is case-sensitive. Please make sure you do not insert any blank before or after the registration email and license code.

3. Should the problem persists, please contact us by e-mail at [email protected] for help.

The trial version limits to convert the first 1 minute of each song. To unlock the restriction, please purchase a license. If you already bought a license, please register the program to get access to the full version.

NoteBurner YouTube Music Converter supports converting YouTube Music songs, albums, playlists to MP3/AAC/WAV/FLAC/AIFF/ALAC.

Before converting, please go to the output settings of NoteBurner (on the bottom left) and click "Output Organized", then choose Artist, Album, Playlist, Genre, Year, or Disc Number.

Launch NoteBurner Music One and click the Sign In icon or go to Menu > Register in the upper-right corner. In the registration window, enter your email and register code, then click Register.

1. Please make sure you are running the right program. Please download the latest version of NoteBurner through Download Center.

2. The registration entry is case-sensitive. Please make sure you do not insert any blank before or after the registration email and license code.

3. Should the problem persists, please contact us by e-mail at [email protected] for help.

The trial version limits to convert the first 1 minute of each song. To unlock the restriction, please purchase a license. If you already bought a license, please register the program to get access to the full version.

NoteBurner Music One Converter supports converting songs & playlists from Spotify, Apple Music, Amazon Music, Tidal, YouTube Music, Deezer, Pandora Music, Line Music, YouTube, SoundCloud, Dailymotion, and Vimeo to MP3/AAC/WAV/FLAC/AIFF/ALAC.

Just go to the output settings of NoteBurner (on the bottom left) and click "Output Organized", then choose the "Artist, Album, Playlist, Genre, Year, or Disc Number" in the drop-down list.

NoteBurner now supports backing up and restoring your Spotify music library within a few seconds. Just check the tutorial.

Launch NoteBurner Deezer Music Converter and click the Sign In icon or go to Menu > Register in the upper-right corner. In the registration window, enter your email and register code, then click Register.

1. Please make sure you are running the right program. Please download the latest version of NoteBurner through Download Center.

2. The registration entry is case-sensitive. Please make sure you do not insert any blank before or after the registration email and license code.

3. Should the problem persists, please contact us by e-mail at [email protected] for help.

The trial version limits to convert the first 1 minute of each song. To unlock the restriction, please purchase a license. If you already bought a license, please register the program to get access to the full version.

NoteBurner Deezer Music Converter supports converting Deezer Music songs, albums, playlists to MP3/AAC/WAV/FLAC/AIFF/ALAC.

Yes. Open NoteBurner Amazon Music Recorder and click the Settings icon. Find Output Organized, here you can choose to organize your converted files by Artist, Album, Playlist, Genre, Year, or Disc Number. If you don't select any options, all converted songs will be saved in the same folder.

Please refer to this guide to register NoteBurner program effortlessly: How to register NoteBurner Line Music Converter.

1. Please make sure you are running the right program. Please download the latest version of NoteBurner through Download Center.

2. The registration entry is case-sensitive. Please make sure you do not insert any blank before or after the registration email and license code.

3. Should the problem persists, please contact us by e-mail at [email protected] for help.

It's the limitation of trial version. To unlock the restriction, please purchase a license. If you already bought a license, please register the program to get access to the full version.

No, the program can convert the music directly from the built-in web player. No other application needs to be installed.

Yes, NoteBurner supports converting Line Music songs on Android. Simply install the app, log in to your Line Music account, and you can directly download songs as MP3 or other formats to save them to your phone.